Cookies Policy

Last updated: 25 September 2026.

What Cookies and Similar Technologies Are

Cookies are small text files stored on your device when you visit a website. They allow the site to remember actions and preferences over time. Similar technologies include web beacons, pixels and local storage. These tools can store or access information such as your IP address, browser type, device identifiers, pages visited and interaction data. In the context of an insurance health website operating in Singapore, such information helps deliver secure policy quotes and claims services while complying with the Personal Data Protection Act.

Why the Site Uses Cookies

journoflaxi uses cookies to operate its commercial insurance health platform effectively. Without them, features like secure logins, personalised health plan recommendations and form persistence would not function. Cookies also support analytics that improve service quality for Singapore users and help meet regulatory obligations for transparent data handling.

Categories of Cookies and Similar Technologies

Strictly Necessary Cookies

These cookies enable core functions such as authentication, security and navigation. They are always active and do not require consent under Singapore PDPA guidelines when limited to essential purposes.

Functional Cookies

Functional cookies remember user preferences such as language or form inputs for health insurance applications, enhancing usability without tracking across unrelated sites.

Analytics or Performance Cookies

These measure how visitors interact with the site, allowing journoflaxi to refine content about health insurance products and reduce page load times for Singapore-based users.

Advertising or Targeting Cookies

Advertising cookies may be used to show relevant health insurance promotions based on browsing behaviour, subject to explicit consent where personal data is involved.

Social-Media Cookies

Where integrated, these enable sharing of articles from the enabled blog, but only activate after user consent for any data transfer to third-party platforms.

First-Party versus Third-Party Cookies

First-party cookies are set directly by journoflaxi and remain under its control. Third-party cookies come from service providers such as analytics or payment processors. Both types are used to support insurance health services while ensuring data minimisation in line with Singapore regulations.

Session versus Persistent Cookies

Session cookies expire when you close the browser and are used for temporary tasks like maintaining login during a quote session. Persistent cookies remain for a defined period, typically up to 24 months for analytics or 13 months for advertising, after which they are automatically deleted unless renewed by further interaction.

Data Handled and Purpose of Each Category

Necessary cookies process authentication tokens and security flags. Functional cookies store preference settings such as preferred coverage type. Analytics cookies collect aggregated usage statistics. Advertising cookies may process browsing history for targeted health plan offers. All processing occurs under documented purposes aligned with PDPA consent or legitimate interest provisions.

Consent or Exemption Basis under Singapore Law

Strictly necessary cookies operate under the exemption for contractual necessity. Other categories rely on prior informed consent collected through the site-wide cookie banner. Users may withdraw consent at any time without affecting core insurance services. The approach follows guidance from the Personal Data Protection Commission of Singapore.

Cookie Provider Table

Name: _session – Purpose: Maintain secure login – Provider: journoflaxi – Category: Strictly necessary – Duration: Session
Name: _pref – Purpose: Store form preferences – Provider: journoflaxi – Category: Functional – Duration: 12 months
Name: _ga – Purpose: Measure site usage – Provider: Google Analytics – Category: Analytics – Duration: 24 months
Name: _fbp – Purpose: Support advertising – Provider: Meta – Category: Advertising – Duration: 3 months

How the Consent Manager Works

The cookie banner allows granular acceptance or rejection of non-essential categories. Choices are recorded and can be reviewed or changed via a persistent link in the footer. Withdrawal of consent takes immediate effect and is logged for compliance records.

Browser-Level Controls

Users may disable cookies through browser settings. Doing so may prevent access to personalised health insurance quotes or secure account areas. journoflaxi provides guidance on common browsers to help maintain functionality where possible.

International Transfers

Some third-party providers may process data outside Singapore. Transfers occur only with appropriate safeguards referenced in the Privacy Policy. Please consult that document for further details on data protection measures.

Policy Changes and Contact

This Cookies Policy may be updated to reflect changes in technology or regulation. The current version is dated 25 September 2026. For questions, use the Contacts page form or reach journoflaxi at [email protected], +65 1800 248 8000 or 1 Finlayson Green, Singapore 049246.